Request registration assistance
Last update: November 5th, 2026
In preparation. This sandbox page previews a proposed service. The button currently returns to the service catalogue and does not submit a request.
About this service
Ask EBC about registration assistance for a person who cannot attend an office because of illness, disability or limited mobility. This may involve assistance at home or in an institution, subject to EBC arrangements.
What you need
- The name of the person who needs assistance
- A contact person and phone number
- The location where assistance is needed
- Details of your authority to act if EBC requests them
What you will do
- Explain the registration assistance needed
- Provide contact and location details
- Tell EBC if you are requesting help for someone else
- Agree the next steps with EBC
What happens next
EBC contacts the applicant or contact person to assess the request and confirm the appropriate arrangements. A visit is not booked automatically.
The online assistance request is being prepared. Only provide the information needed to explain the assistance requested.
EBC currently handles assistance requests by phone according to the Government input. The contact number and hours will be added after confirmation.